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Electronic Document Management / Workflow

Once viewed as a collection of individual technology components running on proprietary infrastructure, the integrated Electronic Document Management Systems (EDMS=Document Management and Workflow) deployed on enterprise platforms has become a reality. This seminar focuses on current technologies and architectures.

Who Should Attend

  • IT or business professionals who need to integrate EDMS with IS
  • Professionals responsible for workgroup-based environments and technologies to manage business processes
  • Managers who need to understand business benefits in order to identify pay back
  • Developers who must understand EDMS technologies and alternative products
  • Managers who need to learn about the characteristics of an electronic document, and your role in this electronic age

Who Has Attended Past EDMS Seminars

These seminars attract participants from a wide range of industries, including manufacturing, insurance, consulting, pharmaceuticals, engineering, education, IT hardware, software, federal, state and local government, and services companies. Attendees have diverse titles such as Computer Specialist, Information Resource Manager, Senior Project Manager, Corporate Records Manager, Special Projects Director, Business Analyst, Accounting Manager, Senior Engineer, Customer Service Specialist, and Process Analyst.

What You Will Learn (Course Outline)

The Role of Documents, Workflow and Document Management
  • What are documents?
  • Why use document management?
  • Why use workflow management?

Key Concepts of Document Management

  • Document Management Defined
  • Real-world DM Issues
  • DM on the Web

Integrated Document Management

  • Document Retrieval and Agents
  • Document Imaging

Key Concepts of Workflow Management

  • Workflow Components
  • Processes and Subprocesses
  • Roles
  • Routing
  • Tasks
  • Queues
  • Databases
  • Workflow Metaphors
  • What Designers See
  • What Users See
  • Cultural Aspects of Workflow Management

Workflow Product Frameworks

  • Workflow Positioning/Categorization
  • Workflow and eBusiness

Role of Related Technology and Standards

  • API's and Other Languages
  • EDMS Standards

EDMS Market Analysis

  • Market Drivers
  • Market Players

Market Growth

  • Market Drivers
  • Market Players

Future Directions in EDMS

 

 

If you have questions about our products or services,
Call a Delphi Group Representative at +1 (617) 274-8444

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