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Advanced Practices and Methods of Knowledge Management

About The Institute

Advanced Practices and Methods of Knowledge Management is an advanced level course for individuals whose organizations are planning significant investments in Knowledge Management. The course is highly interactive including discussions of best practices, intensive case studies, and a detailed assessment of auditing the knowledge skills and potential of an organization.

Participation will provide you with an understanding of the current state-of-the-art in the practice of Knowledge Management, while also grounding you in the practical tools and methods necessary to rationalize Knowledge Management in larger enterprise applications. The course also includes pre-attendance materials to prepare for case study discussions and a preliminary knowledge audit for you to fill out on your organization, which you can use during the course to assess your organization's Knowledge Management potential.

Who Should Attend

  1. IS or business professionals tasked with leading a knowledge management initiative
  2. Managers and executives who need to understand the competitive advantages offered by Knowledge Management
  3. KM initiative team leaders and members who must understand where to focus their Knowledge Management attention within their organization
  4. Business analysts who need to learn how to evaluate their organization’s readiness for knowledge management
  5. Executives developing strategic plans for their organization's Knowledge Management infrastructure

What You Will Learn (Course Outline)

What is a Knowledge Audit?

  • Knowledge audit methodologies
    • Measures-based approaches
    • Ethnographic studies
    • Self-assessment techniques
    • Knowledge inventorying
  • Strengths and weaknesses of audit approaches
  • Expected outcomes of a knowledge audit

The role of Knowledge Leadership

  • Knowledge leadership and the knowledge audit
  • Practical look at leadership in today’s organizations
  • The effect of (poor) leadership on knowledge sharing
  • Best practices in knowledge leadership
  • Knowledge Audit case studies

 

 

If you have questions about our products or services,
Call a Delphi Group Representative at +1 (617) 274-8444

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