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Delphi Group's Consultants use a proven set of comprehensive methodologies specifically designed for the TechMarkets we cover. These powerful tools enable them to deliver consistent quality, streamlined engagements and objective recommendations – all in a fraction of the time required by other consultants.

Delphi Group does not resell or recommend any vendor's software or hardware solution for financial benefit. We are not a systems integrator, VAR or reseller. Our experience, objectivity and extensive knowledge-base make Delphi Group's quality of service the most effective in the industry.

Portals
Portal Design & Development Methodology (PDDM)

PDDM provides an assessment of your organization's needs for portal technology and paves the way for rapid deployment of your corporate portal. PDDM's multi-step process evaluates your organization's knowledge use, clearly differentiating process-based versus content-based knowledge. Existing portal-related activities and attitudes are also factored into this analysis. Using PDDM, Delphi Group assesses the type of portal tool most appropriate to your organization, ensures that the front-end will efficiently support single point-of-access to your knowledge base, and recommends how the portal taxonomy should be established and maintained. If your organization has a broad awareness of its need for a corporate portal, PDDM supports your next steps with a specific needs analysis and the rapid establishment of an action / implementation plan. (more info...)

Portal Optimization Methodology

POM provides a structured framework for analyzing your portal implementation and maximizing its ongoing value to your organization. The methodology offers a concise, objective evaluation of portal deployment to date, while identifying salient opportunities for improvement. Have the portal's functionality, performance, and ROI objectives been met? Has user feedback been solicited and analyzed to improve application services? Are infrastructure services being reused for maximum leverage? POM addresses these and many other issues in the context of a structured methodology. If your organization has already committed significant resources to building its portal applications, an incremental investment in POM can maximize return on investment, identify points of material leverage, and allow you to extend and expand portal services with clarity and confidence.

Knowledge Management

Corporate IQ
Knowledge Audit (Km2) and the Corporate IQ(r) Test

Knowledge management projects raise multiple issues for which there are no easy answers. Development of a strategy and solution design is like navigating through a dark room, filled with unknown obstacles and issues. KM2 and Delphi's proprietary Corporate IQ test brings all these issues into light via a diagnostic methodology designed exclusively for Knowledge Management analysis and planning. KM2 and the Corporate IQ test quickly reveal the potential for KM in your organization, expose the greatest opportunities and identifies the major obstacles. The methodologies delivers a comprehensive set of documented metrics that objectively rank your organization's need for, attitude regarding and potential opportunities in KM. In addition, a senior Delphi Group analyst provides a recommendation on how best to proceed with your knowledge management initiative. (more info...)

*Corporate IQ and KM2 are registered trademarks of Delphi Group an Acrovantage Company.

ROI (Return on Investment)

Today’s economic uncertainty has put new pressure on enterprises to perform even more cautious analytical reviews of their current and proposed e-business programs. The easy projects -- the low-hanging fruit — are done. Today, companies insist on seeing the quantifiable process improvements they will get before funding new projects. They also want metrics available to them to follow the project over its useful life to ensure the promised benefits have been realized. (more info...)

TCO
Total Cost of Ownership

In today’s cost conscience business world, understanding the complete cost of a technology-based business solution is as critical as selecting the right technology platforms. But assessing the total cost of a project can be tricky. Pilots can mask steep costs required to increase functionality or rollout across the enterprise. Conversely your pilot may require steep initial investment whose true value will come from simple low cost add-ons going forward. Where will your solution costs arise, and how much functionality will each investment yield. Will the costs be in hardware, software, services, training and/or maintenance? What can be deferred and at what cost? (more info...)

e-Learning

ELM optimizes your organization's ability to educate and empower its human capital by strategically and effectively leveraging e-Learning technologies and practices. ELM focuses on the business need for high velocity education, integrated into your extended value chains. The methodology results in a comprehensive Web-enabled e-Learning strategy that maximizes both external and organizational knowledge. Using a variety of structured tools and interviewing techniques, ELM looks at the practical implications of e-Learning within your organization and between it and its customers, partners and suppliers.

Stair Step: Prioritizing Your Implementation Strategy

Stair Step is an analytical methodology that provides structured and objective analysis of the level of complexity associated with each candidate business application. This analysis provides an objective assessment of the pilot applications most advantageous to your organization. A prioritized implementation strategy is developed which maps out the steps to a corporate solution.

The System Schematic: An Implementation Blueprint

The System Schematic acts as a blueprint for process analysis, design, and jutification. Using a set of software-based visualization tools, and extensive repertoire of business process modeling techniques, and interactive team-based methods, its comprehensive nature and detail makes it extremely effective in determining how to balance tactical applications with the long-term strategic objectives of your organization. The result of this analysis gives a pictorial representation of process flows, organizational architecture and technology infrastructure.

Time-Based Analysis: Process De-engineering (TBA)

TBA is a cornerstone in the investigation of specific business processes. TBA de-engineers a business process into its component tasks and determines those areas of the business process that can realize the greatest benefit from the application of technology and/or subtle changes in procedure. Developed as a sophisticated software model, TBA analysis provides a simple means for viewing the complex rules, routes, queues, and associated times that comprise a business process. It also determines the extent to which technologies alone will affect the desired level of change within your organization, and the degree to which cultural, procedural and infrastructure issues will also have to be affected. Ultimately, TBA can serve as the foundation for a detailed ROI analysis.

RFP Template/ Request for Proposal Template

Delphi Group’s RFP Template provides the necessary structure and level of detail to ensure your request for bids from solution providers results in thorough, timely and valuable responses. The use of this Template expedites the time necessary to create an RFP and imposes a time-proven approach to effective needs communication and product/vendor response evaluation.

 

If you have questions about our products or services,
Call a Delphi Group Representative at +1 (617) 274-8444.