Carl Frappaolo Bio Articles Speaking Engagements Client Testimonials	Carl Frappaolo Executive Vice President and co-founder Carl Frappaolo is Executive Vice President and co-founder of Delphi Group, a Perot Systems company. With over 25 years of experience working with a broad array of business solutions including knowledge and content management, portals, search engines, document management, workflow, BPM, records management, imaging, intranets and electronic document databases, Mr. Frappaolo is well versed in the practical business aspects and technical aspects of implementing large scale e-applications. Valued for his technical, practical and market expertise, he has consulted with a variety of organizations spanning multiple industries including: Pfizer, RR Donnelly, The First Church of Christ Scientist, American Family Insurance Group, Merck, Lockheed Marietta, Northwestern Mutual Life, Union Pacific Railroad, Lockheed Martin, Guardian, ING, Las Vegas Valley Water Authority, Johnson and Johnson, Glaxo SmithKline, American Express, Apple Computer, First Union Bank, The State of Washington, The Clorox Company, The City of San Diego, Xerox, IBM, AT&T, Bausch and Lomb, Air France, Towers Perrin, Nabisco, The World Bank and Syntax Corporation. Mr. Frappaolo is the creator of Delphis Knowledge Management Methodology (KM2), Portal Design and Development Methodology (PDDM), e-learning methodology (ELM) Stair-Step and TBA design methodologies. He sits on the board of the Electronic Document Systems Foundation. Mr. Frappaolo has been recognized by AIIM International (the Association for Information and Image Management) as a Master of Information Technology and as an Information Systems Laureate, and in 2000, was bestowed the Distinguished Service Award by AIIM. Mr. Frappaolo has authored over 300 studies on the technology and practices of e-business, portals, Knowledge Management and Electronic Document Management and has been cited and published in leading industry periodicals including, Forbes, The Wall Street Journal, BYTE, Knowledge Management Magazine, ComputerWorld, InformationWeek, KM World, Imaging Magazine, ImagingWorld Magazine, CIO, Data Base Advisor, INFORM, CommunicationsWeek, Network World, The Review, CD-ROM Professional, Managing Office Technology, Beyond Computing, Today's Office, Document Imaging and Windows Management, and Digital News & Review. He is the author of four books: Electronic Document Management Systems: A Portable Consultant, an extensive text that analyzes the role of the electronic document as the cornerstone of todays knowledge-based paradigm of computing (McGraw-Hill, 1995); Smart Things to Know About Knowledge Management, the leading primer on this business paradigm (Capstone, 1999); ExecExpress Knowledge Management, a critical business executives view on knowledge management (Capstone/Wiley, 2002), and Knowledge Management a primer on the business and technical aspects of knowledge management (Capstone/Wiley, 2006). Recognized as an industry leader with great technological foresight, Mr. Frappaolo is a frequent speaker at conferences and trade shows and has delivered the keynote address at numerous national and international trade and user conventions. His audiences consistently find his presentations thought provoking and always on the cutting edge.
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